Welcome to the BioNTech Service Center

We want you to find the right contact person as soon as possible.
Thank you for your interest. We are looking forward to your contact and hope to be able to help you.

At BioNTech, we believe that acting ethically and responsibly is not just the right thing to do, but it’s also in the best interest of all our employees, our company and our external stakeholders.

We want you to feel empowered to speak up regarding actions or behaviors you believe are inconsistent with our Code of Business Conduct & Integrity or any other policy or guideline. We assure you that every report will be taken seriously and treated confidentially, and that every person who raises his/her concern on reasonable grounds will be protected from any negative consequences.

Please note:
Under the provisions of pharmaceutical advertising law, BioNTech is able to provide only limited information on medicines subject to prescription. Please contact your doctor or pharmacist if you have any questions that are not covered by the general package leaflet or if you have suspected side effects. You are also welcome to report to BioNTech directly or to the common portal for reporting side effects of the Federal Institute for Drugs and Medical Devices (BfArM) and the Paul Ehrlich Institute (PEI). You can access the reporting portal on nebenwirkungen.bund.de and via fax on +49 613177-1234